Employee Relations Specialist

📍 Across Complete Childcare Group Nurseries
💼 Full-time | Permanent

40 Hours Per Week

Enjoy a new challenge in Employee Relations. Build your HR career in a fast-moving business.

At Complete Childcare, we are committed to building high-performing teams delivering exceptional childcare. It's our staff which make that happen - and that's why we need your proven HR skills.

Are you an experienced Employee Relations Specialist who takes ownership of ER cases to conclusion; who supports managers to navigate people matters with confidence, and treats all staff with equality, fairness and compliance?

This is a key HR role working closely with leaders across the organisation to protect our people, standards and culture.

What you’ll be doing

• Managing end-to-end employee relations casework across multiple settings
  (disciplinary, grievance, absence, performance and capability)

• Providing clear, practical and legally sound advice to managers at all levels

• Drafting high-quality case documentation including invitations, outcomes and appeals

• Supporting complex and sensitive cases

• Monitoring absence management processes and supporting return-to-work planning

• Working with occupational health and supporting reasonable adjustments

• Ensuring all processes are compliant with UK employment law and group policy

• Identifying trends and risks, supporting proactive people management

• Supporting wider HR activity including restructures, TUPE and consultation processes

What we’re looking for

• Proven experience managing employee relations casework

• Strong working knowledge of UK employment law and HR best practice

• CIPD Level 5 or above (or working towards)

• Confidence advising managers in complex or sensitive situations

• Excellent written communication skills with high attention to detail

• Ability to manage multiple cases across different sites simultaneously

• A proactive, solutions-focused mindset

Desirable:

• Experience in early years, education or care settings

• Knowledge of Ofsted requirements and safeguarding considerations

Why join Complete Childcare?

• Be a key part of a thriving, growing childcare business

• Influence critical decisions as part of the senior team

• Opportunities to develop and progress within the business

• Enjoy a supportive, collaborative leadership culture

• Build your own career with ongoing training and professional development

Our Purpose

We create nurseries where everyone is excited by life and learning — and that includes our teams. Strong employee relations are key to creating environments where people can thrive, perform and deliver exceptional care.

Complete Childcare is committed to providing the best possible care to its children and safeguarding and promoting welfare of young children. All applicants will be required to complete an application form and any offers of employment are conditional on the receipt of 2 satisfactory references, a satisfactory right to work check and an enhanced DBS check.

Complete Childcare strives towards providing equal opportunities for all employees and job applicants. The Company aims to create a culture that encourages and values diversity and that appoints, rewards and promotes staff based on merit.