Employee Relations Specialist

📍 Across Complete Childcare Group Nurseries
💼 Full-time | Permanent

40 Hours Per Week

Be part of a team where people, standards and leadership truly matter.

At Complete Childcare, we are committed to building high-performing teams that deliver exceptional care to children — and that starts with strong, consistent people management.

We are looking for an experienced Employee Relations Specialist to take ownership of ER casework across the group, supporting our managers to navigate people matters with confidence, fairness and compliance.

This is a key role within our HR function, working closely with leaders across the organisation to protect our people, our standards, and our culture.

What you’ll be doing

• Managing end-to-end employee relations casework across multiple settings
  (disciplinary, grievance, absence, performance and capability)

• Providing clear, practical and legally sound advice to managers at all levels

• Drafting high-quality case documentation including invitations, outcomes and appeals

• Supporting complex and sensitive cases

• Monitoring absence management processes and supporting return-to-work planning

• Working with occupational health and supporting reasonable adjustments

• Ensuring all processes are compliant with UK employment law and group policy

• Identifying trends and risks, supporting proactive people management

• Supporting wider HR activity including restructures, TUPE and consultation processes

What we’re looking for

• Proven experience managing employee relations casework

• Strong working knowledge of UK employment law and HR best practice

• Confidence advising managers in complex or sensitive situations

• Excellent written communication skills with high attention to detail

• Ability to manage multiple cases across different sites simultaneously

• A proactive, solutions-focused mindset

Desirable:

• CIPD Level 5 or above (or working towards)

• Experience in early years, education or care settings

• Knowledge of Ofsted requirements and safeguarding implications

Why join Complete Childcare?

• Work closely with senior leaders and influence people practices across the group

• Be part of a growing organisation with clear standards and strong values

• Opportunities to develop and progress within the business

• A supportive, collaborative leadership culture

• Ongoing training and professional development

Our Purpose

We create nurseries where everyone is excited by life and learning — and that includes our teams. Strong employee relations are key to creating environments where people can thrive, perform and deliver exceptional care.

Complete Childcare is committed to providing the best possible care to its children and safeguarding and promoting welfare of young children. All applicants will be required to complete an application form, and any offers of employment are conditional on the receipt of 2 satisfactory references, a satisfactory right to work check and an enhanced DBS check.

Complete Childcare is fully committed to providing equal opportunities for all employees, workers and job applicants. The Company aims to create a culture that encourages and values diversity and that appoints, rewards and promotes staff based on merit.